Refund policy

At MagizhEcommerce, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, please ensure that:

You have proof of purchase, such as an order number or receipt.
The item must be unused, in its original packaging, and in the same condition that you received it.
The return must be initiated within [number] days of the purchase date.

Refund Process

To request a refund, please follow these steps:

Contact our customer support team at [contact email] within the specified timeframe.
Provide details about your order, including the reason for the refund request.
Our team will review your request and notify you of the approval or rejection of your refund.
If approved, we will initiate a refund to your original method of payment. Please note that it may take [number] days for the refund to reflect in your account, depending on your payment provider.

Exceptions

Please note that certain items are not eligible for a refund, including:

Gift cards
Downloadable software products
Perishable goods
Personalized items

Shipping Costs

Shipping costs associated with the return of the item will be the responsibility of the customer, unless the return is due to an error on our part.

If you have any questions about our refund policy, please contact us

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